Why am I not receiving my account verification code?

Possible Reasons Why You Aren't Receiving the Verification Email:

• Your Email Provider Marked us as Spam
• Email Address Errors
• Email Provider Delays
• Your Organization/Institutions Firewall/Security Settings Blocked the Message

Your Email Provider Marked us as Spam

Although email service providers have ramped up security measures in recent years, spam filters aren't perfect. Please check your spam folder and be sure to mark us as "not spam"/add us to your contact address book. We want to be there for you when you need PechaKucha.com support.

Email Address Errors

It happens - No need to worry! Visit your Account Settings page (while logged in) to update your email address. If you need further assistance with this, please send us a support request.

Email Provider Delays

Your verification code email may be delayed if your email provider is putting incoming emails through a series of filters to filter out spam. Depending on your internet provider, the filtering process can take some time to complete. Please check your email again after a short period of time.

Your Organization/Institutions Firewall/Security Settings Blocked the Message

If you created a PechaKucha.com profile using a business, government, or school/university email address, security and/or firewall settings may be blocking the verification message. If this is the case, we recommend changing your login to a personal email address.

To update your account email address, please visit your Account Settings page (while logged in) and select Change Email.

If you are having trouble changing you address or verifying your account, please get in touch.